Emergency plumbers in Newcastle
Burst pipe, major leak or sewage backing up? Call us now. We attend emergencies and after-hours, stop the damage first, then fix the cause properly.
5.0 Rated by 120+ customers on GoogleWhen it can’t wait
Plumbing emergencies rarely happen at a convenient time. If water is pouring in, sewage is backing up or a pipe has burst, call us straight away rather than using the form. We’ll talk you through what to do while we get to you.
Our first job is to stop the damage, and our second is to fix the cause so it doesn’t happen again. We’ll explain what we found and what it will cost before we do the repair.
- Burst pipes
- Major leaks
- Overflowing toilets
- Sewer backups
- Blocked drains
- No hot water
- Flooding from plumbing
Not sure what to do first? Our emergency first-aid guide shows what to do for a burst pipe, blocked drain, no hot water or a gas smell. If you smell gas, leave the building and call 000 first.
- Emergency and after-hours call-outsCall us any time you have an emergency, and we’ll tell you how soon we can be there.
- Stop the damage firstWe isolate the water, make the problem safe and limit further damage.
- Fix the causeOnce it is safe, we repair or replace what failed so it doesn’t come back.
- Clear adviceWe explain what happened and what the repair will cost before we start.
- Licensed plumbersPlumbing work done by licensed plumbers, and gas work by licensed gas fitters.
- Tidy finishWe test the repair and clean up before we leave.
How it works
- 1
Call us
Tell us what is happening and where. We’ll triage it on the phone.
- 2
We talk you through it
We’ll tell you how to shut off the water and stay safe until we arrive.
- 3
We attend
A licensed plumber arrives, makes the problem safe and finds the cause.
- 4
Fix and test
We explain the repair and price, fix it, test it and tidy up.
What to expect
The basics of how we handle emergencies.
Availability
After hours
We take emergency and after-hours calls. Call us and we’ll tell you how soon we can attend.
Pricing
Explained first
We explain the problem and the price before we do the repair.
Guarantee
In writing
Our workmanship guarantee is set out in writing.
- Newcastle
- Lake Macquarie
- Maitland
- Port Stephens
- Central Coast
Emergency plumbing questions
The questions people ask us in an emergency. If it’s urgent, call instead.
Book a plumberWhat counts as a plumbing emergency?
Anything where water or sewage is causing damage or a health risk, such as a burst pipe, a major leak, an overflowing toilet, sewage backing up, or no water at all. A gas smell is also an emergency: leave the building and call 000 first.
Do you work after hours?
Yes. We take emergency and after-hours calls. Call us and we’ll tell you how soon we can be there.
What should I do before you arrive?
Turn off the water at the main stop tap, keep away from power points if there is water near them, and move belongings out of the wet area. Our first-aid guide on the home page has the steps.
Will you tell me the price first?
We explain the problem and the price before we start the repair, so there are no surprises on the invoice.
Which areas do you cover?
We service Newcastle, Lake Macquarie, Maitland, Port Stephens and the Central Coast. If you’re not sure whether we cover your suburb, call us.
Got a plumbing problem?
Tell us what's going on and we'll come back to you. For an emergency, skip the form and call.
- Licensed plumbers and gas fitters
- Price explained before we start
- Newcastle, Hunter and Central Coast
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